This place performs a significant function in interfacing with Radiant Imaginative and prescient Techniques world buyer base and distributor community by offering professional degree technical assist of our gentle and colour measurement programs.
The Utility Engineer contributes to Radiant’s gross sales crew efforts (each pre- and post-sale) by offering technical assist in creating measurement options; making ready and delivering product shows / demonstrations; evaluating buyer readiness and conducting coaching, in addition to figuring out and resolving software or environmental points.
Important Duties & Tasks
- Responds to technical inquiries through cellphone and e-mail, working throughout different groups to acquire further Information or assist, and managing buyer expectations.
- Develops various technical options; planning programs integration; isolating issues and speaking technical options; offering assist estimates.
- Prepares reviews by amassing, analyzing, and summarizing Information with our personal programs.
- Different obligations can embrace software program testing, creating directions for diagnosing and repairing {hardware}.
- Practices high quality service by following group requirements.
- Creating and sustaining product requirements documentation, software notes, coaching manuals, and information base libraries.
- Conducting coaching classes for each prospects (home and worldwide) and inner personnel.
Desired Expertise & Expertise
- B.S. in Physics, Supplies Science, Mechanical Engineering, or associated discipline.
- A brand new graduate or 1-2 years of labor expertise.
- Expertise in technical gross sales or gross sales assist extremely desired.
- Excessive power degree and unquenchable need to be taught our enterprise from the bottom up (manufacturing flooring to buyer).
- Means to speak with finish customers and our world distributor community successfully and succinctly.
- Extremely organized with a capability to effectively deal with quite a few initiatives concurrently.
- Means to shortly isolate issues and implement options in real-time.
- Basic programming abilities can be advantageous.
- Expertise with presenting technical Information to a variety of audiences with a assured presence.
- Means to be taught new ideas and programs shortly.
- An outgoing persona with a ardour for supporting the shopper.
- Worldwide and home journey typically as much as roughly 35%-50% of the time
This job description exhibits the final scope of obligations for the place. Further obligations might be added or deleted on an on-going foundation. A job description doesn’t represent an employment contract.
Compensation | Min $68k to Max $73k
This place is eligible for expertise particular compensation ranges based mostly on candidate expertise, compensation might be aligned and decided based mostly on this standards. Fluctuations within the job market might necessitate changes to pay ranges. Ultimate pay determinations will depend upon numerous elements, together with, however not restricted to expertise ranges, information, abilities, and talents.
Advantages @ Radiant
Radiant Imaginative and prescient Techniques affords a complete advantages package deal that features aggressive base compensation, an incentive goal bonus (for non-commission eligible positions; the payout relies on each the corporate’s efficiency and the worker’s efficiency), day without work (trip, sick depart, and floating vacation), parental depart, medical dental, imaginative and prescient, and life insurance coverage, in addition to 401k to incorporate an identical contribution from the corporate and speedy vesting. Study extra about Radiant’s advantages by visiting our Careers Page. These advantages are designed to assist our workers’ well-being, monetary safety, and work-life steadiness.
About Radiant
Radiant Imaginative and prescient Techniques works with world-class manufacturers and producers to ship inventive visible inspection options that enhance high quality, cut back prices, and enhance buyer satisfaction. Radiant’s legacy of Technology innovation in photometric imaging and worldwide set up date again greater than 30 years and tackle purposes from client electronics to automotive manufacturing. Radiant Imaginative and prescient Techniques product traces embrace TrueTest™ automated visible inspection software program for high quality management, and ProMetric® Imaging Colorimeters and Photometers, machine imaginative and prescient options, and goniometric programs. EOE
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