Prime 10 ServiceNow consulting firms within the USA 

ServiceNow is presently one of the vital in-demand IT platforms in the marketplace. IT is a complicated answer that posted an annual ROI of 17% in 2024, in line with annual business developments. That’s above typical SaaS and cloud firms that always hover between 10–15%.  

Nonetheless, IT just isn’t a simple software to implement. Many firms make that mistake and later wrestle with utilizing ServiceNow. And the saying, “In case you are the neatest particular person within the room, then you might be within the improper room. ServiceNow consulting providers have specialists who know the platform inside out, which your in-house technical workforce most likely doesn’t, except, in fact, they’re ServiceNow-certified.  

The problem is that there are such a lot of ServiceNow consulting firms available in the market. Significantly, in the US, the place ServiceNow relies, and has essentially the most consulting companions.  

So, it’s possible you’ll not know which Salesforce consulting firm is the perfect match for you. On this weblog, we’ll assist you clear the litter by narrowing down your search to the ten greatest suppliers of ServiceNow consulting providers within the USA.  

What do ServiceNow consulting companions do? 

ServiceNow consulting providers convey intensive data of various ServiceNow modules, business experience, and enterprise acumen that can assist you drive actual enterprise worth by the ServiceNow platform.  

1. Strategic planning 

ServiceNow consulting firms don’t have all of the solutions to your online business wants straightaway. However they ask the proper questions to grasp what your aims are and devise a strategic plan to align ServiceNow with these objectives. 

2. Implementation 

All of us love utilizing plug-and-play software program; nonetheless, ServiceNow is advanced, and its focus is totally different. The options that IT brings require extra than simply putting in the software program. For instance, ServiceNow ITSM has tons of various instruments, every with its personal workflows. 

That’s the reason ServiceNow consulting providers are wanted to make sure the sleek implementation of the platform in your present enterprise techniques and processes.  

3. Customization 

Your organization would possibly cope with Health tech merchandise, whereas one other one down the block develops hybrid apps. So often, ServiceNow’s default settings don’t work completely for all. 

ServiceNow consultants customise the platform to suit along with your workflows and business requirements. For instance, ServiceNow GRC consulting providers automate compliance processes with HIPAA, GDPR, and different frameworks for Health tech firms.  

4. Help and coaching 

ServiceNow consulting providers work with you even after implementation to resolve surprising challenges, maintain your system up to date, and guarantee the whole lot is so as post-deployment.  

Moreover, they provide ServiceNow training applications to your workers to equip them with the required abilities to make use of the platform successfully. 

10 U.S. firms providing the perfect ServiceNow consulting providers 

ServiceNow was based in San Diego, California, in 2003. The U.S. stays the corporate’s headquarters and international hub. The nation additionally has the biggest variety of ServiceNow licensed professionals as of 2025. 

Due to this fact, partnering with a U.S.-based ServiceNow consulting firm will offer you increased probabilities of discovering area of interest experience and entry to consultants with extensive business expertise. That’s the reason the USA must be your high precedence for a ServiceNow consulting accomplice. 

Working with any of those 10 consulting companions within the U.S. will provide you with peace of thoughts by their licensed experience.  

1. Xavor Company 

TL;DR 

Based: 1995 
Headquarters: Irvine, California 
Industries served: Semiconductors, Finance, Leisure, Automotive, Healthcare, IT, Manufacturing, and extra. 

Xavor Company has licensed ServiceNow professionals who’re proficient in numerous ServiceNow modules, together with ITSM ServiceNow and the software’s AI function: the ServiceNow AI Platform.  

We’re an IT firm based mostly in Irvine, California, with worldwide facilities of excellence in China and Pakistan. ServiceNow is a part of Xavor’s enterprise options, which incorporates Salesforce, Aras Innovator, Propel, Oracle Agile, AWS and Microsoft Azure.  

For over 30 years, we’ve supplied IT options to firms in numerous industries. And now we convey this expertise to the now more and more widespread platform of ServiceNow. Our licensed ServiceNow consulting providers assist you develop your online business with strategic steering and customized ServiceNow options.  

Key ServiceNow providers 

• ServiceNow Implementation 
• ServiceNow Customization 
• ServiceNow Undertaking Consulting Providers 
• Ongoing Help and Coaching 
• ServiceNow Integration 
• ServiceNow CRM Administration 
• ServiceNow Managed Providers 

ServiceNow modules we cowl 

Our ServiceNow consulting and implementation providers cowl all the main ServiceNow modules. In the event you require skilled assist for these and extra ServiceNow merchandise, we’ve you lined. 

• ServiceNow ITSM 
• ServiceNow ITOM 
• ServiceNow ITBM 
• ServiceNow HRSD 
• ServiceNow ITAM 
• ServiceNow CMDB 
• ServiceNow SecOps 
• ServiceNow DevOps 

With our ServiceNow experience and international workforce, we be certain that to offer you 24/7 assist and fast implementation of ServiceNow’s options completely knitted within the material of your online business.  

Contact Information 

Web site: https://www.xavor.com/ 
E mail: [email protected] 
Telephone: + 1949-264-1472 
Tackle: 2211 Michelson Drive, Suite 900, Irvine, CA 92612 
LinkedIn: https://www.linkedin.com/company/xavor 

2. CRI Benefit 

TL;DR 

Based: 1988 
Headquarters: Boise, Idaho 
Industries served: Power, Monetary Providers, Logistics, Healthcare, Public sector, and Telecom. 

CRI Benefit actually offers you the benefit, as their ServiceNow consulting providers are extremely rated within the Americas area. The corporate can also be an official ServiceNow reseller with full dedication to buyer satisfaction, enterprise development, and innovation.  

Key ServiceNow providers 

• ServiceNow Implementation 
• ServiceNow Customization 
• ServiceNow Integration 
• Coaching and Help 

The consulting agency additionally assists with ITSM automation and helps you reply the query, “What does ServiceNow do inside your enterprise?”  

3. Edison & Black 

TL;DR 

Based: 2018 
Headquarters: New York Metropolis, New York 
Industries served: Accounting, Retail and Shopper items, Drugs, Hospitality, and Occasion administration. 

“Convey IT to gentle.” As their official slogan, Edison & Black helps firms take a look at their IT techniques in a unique gentle by their skilled ServiceNow consulting providers. The IT consulting agency has been broadly cited by main tech platforms as an modern firm. 

Key ServiceNow providers 

• ServiceNow Implementation and Customization 
• ServiceNow IT Operations 
• ServiceNow Software program Asset Administration 
• ServiceNow Coaching 

The corporate guides companies all through the entire ServiceNow implementation course of, from adoption to integration.  

4. Intact 

TL;DR 

Based: 1994 
Headquarters: Reston, Viriginia 
Industries served: Healthcare, Insurance, Oil and Power, IT and software program, and Monetary providers. 

Subsequent, we’ve a unique type of ServiceNow consulting accomplice. Intact’s ServiceNow consulting providers “reduce failure out of the equation” as their choices don’t use a time and supplies contract mannequin for its ServiceNow consulting providers. As an alternative, they provide a hard and fast value subscription mannequin masking technique, implementation, and enhancements  

Key ServiceNow providers 

• ServiceNow Platform Governance 
• ServiceNow Integration 
• ServiceNow Implementation 
• ServiceNow Managed Providers 

Intact’s ServiceNow consulting providers are designed round confirmed frameworks, outcome-driven supply, and Agile methodologies to make sure measurable outcomes from day one. 

5. ScienceSoft 

TL;DR 

Based: 1989 
Headquarters: McKinney, Texas 
Industries served: Telecom and Media, Monetary Providers, Oil and Gasoline, Manufacturing, and Public sector. 

ScienceSoft is a veteran Technology firm that’s well-known in IT circles. The Texas-based agency has been providing ServiceNow consulting providers since 2010. They focus on optimizing IT assist price and processes utilizing ServiceNow’s many modules. 

Key ServiceNow providers 

• ServiceNow Consulting 
• ServiceNow Migration 
• ServiceNow App Growth 
• ServiceNow Help 

At the moment, ScienceSoft has 20+ specialists with a minimum of one ServiceNow certification. Their ServiceNow implementation mannequin is split into 4 layers relying on how deeply organizations implement ServiceNow. 

6. Royal Cyber 

TL;DR 

Based: 2002 
Headquarters: Naperville, Illinois 
Industries served: Healthcare, Insurance coverage, Manufacturing, Monetary Providers, and Schooling. 

Royal Cyber’s ServiceNow consulting providers develop a whole roadmap for your complete implementation course of. Furthermore, the corporate additionally has a worldwide presence other than its workplaces within the USA, providing you round the clock assist throughout time zones. 

Key ServiceNow providers 

• ServiceNow Customization 
• ServiceNow Help and Coaching 
• ServiceNow Implementation 
• Technique and Session 

The agency additionally has specialties in using the AI capabilities of the platform, which automates your routine duties like ticket creation and logging within the ServiceNow ticketing system. 

7. IBM 

TL;DR 

Based: 1911 
Headquarters: New York Metropolis, New York 
Industries served: Retail, Telecommunication, Automotive, Healthcare, House Innovation, and Public Sector. 

IBM wants no introduction. IT is a worldwide Technology chief with established authority and thought management. Nonetheless, what folks don’t know is that IBM now additionally affords official ServiceNow consulting providers. 

IT is an elite ServiceNow accomplice that provides superior consulting providers, which mix the Now Platform with IBM’s AI-driven software program, watsonx. 

Key ServiceNow providers 

• ServiceNow and IBM watsonx 
• ServiceNow consulting 
• ServiceNow implementation 
• ServiceNow managed providers 

Efficient since final yr, ServiceNow and IBM integration utilizing watsonx and Now Help instruments is obtainable for additional generative AI-based workflow enhancement. 

8. CIGNEX 

TL;DR 

Based: 2000 
Headquarters: Livonia, Michigan 
Industries served: Ecommerce, Manufacturing, Transport and Logistics, Healthcare, and Monetary providers. 

CIGNEX is a Specialist ServiceNow Associate that transforms your IT processes for higher productiveness and ROI. Their technical experience combines ServiceNow with enterprise content material administration, massive information analytics, and enterprise automation to ship most outcomes. 

Key ServiceNow providers 

• ServiceNow Implementation 
• ServiceNow Help and Monitoring 
• Customized App Growth 
• ServiceNow Workflow Automation 

The corporate offers in all main ServiceNow merchandise, together with ServiceNow ITSM, ITAM, ITBM, and HRSD.  

9. Netskope 

TL;DR 

Based: 2012 
Headquarters: Santa Clara, California 
Industries served: Aerospace, Banking, Retail and Ecommerce, Manufacturing, and Public Sector. 

Netskope is a number one safety and networking firm that additionally affords ServiceNow consulting providers. They carry the perfect of each worlds by defending your delicate information with compliant utilization of the ServiceNow platform.  

All of your proprietary firm Information throughout ServiceNow implementation stays secure, safe, and confidential with the ServiceNow consulting accomplice.  

Key ServiceNow providers 

• ServiceNow Safety Operations 
• ServiceNow Implementation 
• Ongoing Help and Upkeep 
• ServiceNow Coaching 

The corporate has its personal Netskope One Platform that gives full visibility and real-time safety from cyber threats on cloud providers, web sites, and personal apps. 

10. Alpha Apex Group 

TL;DR 

Based: 2020 
Headquarters: Denver, Colorado 
Industries served: Magnificence and Style, Biopharma, Hospitality, Actual property, and Building. 

Colorado is without doubt one of the three U.S. states with all straight rectangular borders. Alpha Apex Group additionally brings that easy but highly effective construction to your IT operations with its skilled ServiceNow consulting providers. The corporate designs ServiceNow options with agency boundaries, clean processes, and a framework you’ll be able to scale on.  

Key ServiceNow providers 

• ServiceNow Implementation 
• ServiceNow Consulting 
• Customized app Growth 
• Help and Upkeep 

Alpha Apex Group understands the complexities of your online business wants and ServiceNow integration to develop the perfect options doable. 

Conclusion 

You’ll be able to deal with ServiceNow in-house, however that’s often fairly tough. Even if you happen to do have a technical in-house workforce, ServiceNow is a fancy platform that has steady updates enhancing its options. 

Except you’re providing ServiceNow consulting providers your self, managing ServiceNow in-house is dearer than outsourcing IT. Due to this fact, a ServiceNow consulting firm is essentially the most appropriate selection for your complete ServiceNow implementation course of.  

ServiceNow consulting providers that these firms present cowl the whole lot from A to Z, which helps you retain tempo with the platform’s fast modifications. 

Xavor has licensed ServiceNow professionals who can handle the platform’s totally different merchandise with all of the compliance requirements and business greatest practices. Associate with us by dropping us a line at [email protected] to e book a free session session.