Crothall Housekeeper Matthew Phillips Takes Middle Stage on Andy Garcia’s TV Present

Matthew Phillips doesn’t think about himself a hero. To him, caring for sufferers and supporting his staff are merely a part of doing his job. 

However twice, when sufferers wanted assist, Matthew’s fast pondering and willingness to behave made all of the distinction. Whereas cleansing a room at a Pennsylvania hospital, he seen the affected person in medical misery and instantly ran to get assist. His actions helped make sure the affected person obtained the pressing medical care they wanted and finally helped to save lots of their life. 

Matthew is a housekeeper with Crothall Healthcare. His colleagues know him for his robust work ethic, kindness, and dedication to sufferers. In 2025, he was named the Regional GEM of the Yr and has obtained a number of different affiliate awards for his distinctive work ethic.  

This fall, Matthew’s story and accomplishments will attain a fair bigger viewers when he’s featured on All Entry with Andy Garcia, a public tv documentary sequence hosted by actor Andy Garcia. Matthew mentioned that he’s grateful for the chance and really loves the work he does on the hospital.  

“I like working with sufferers, my co-workers, and the managers, and cleansing the sufferers’ rooms,” he says. “I like placing smiles on the sufferers’ faces earlier than they go away the hospital.” 

Matthew takes his accountability to sufferers critically. 

“I like making all the bosses proud and making the nurses pleased with me. I don’t take something calmly. If a affected person asks, I’ll get a nurse immediately. This 12 months, whereas I used to be cleansing, I saved a life, and in July of final 12 months I saved a life.” 

Matthew joined Crothall by way of By way of of the Lehigh Valley, a neighborhood nonprofit human companies company that works with people with mental disabilities.  

“I really feel that By way of is the most effective factor that ever occurred to me in my life,” he says. 

Though Matthew works independently, Liz Altemose, a By way of Program Coordinator, serves as his job coach and offers assist when wanted. 

“Matt displays the true affect of inclusive employment,” she says. “He’s reliable, revered, and he’s at all times able to step up. He has demonstrated that by saving lives at essential moments. 

“He reveals us that inclusion strengthens our workplaces; that character issues. His extraordinary affect typically comes from merely doing the proper factor, each single day.” 

In accordance with Michelle Cordoue, Director of Environmental Companies, Matthew’s work ethic is exemplary. 

“I want I had 100 Matthews,” she says. “He at all times has a form phrase and makes everybody glad.” 

For Matthew, being a part of the Crothall staff is about greater than incomes a paycheck. He takes delight in supporting his coworkers simply as they assist him. 

“The entire Crothall staff may be very supportive of me. If I ever want any assist with something on the job, they’re there. IT means an entire lot to me to go above and past with my staff. If they assist me with the discharge, I attempt to assist them out by taking the rubbish and linen.”

“All of them have my greatest curiosity. I respect my coworkers and my bosses. IT’s about teamwork and all of us work collectively.” 

Matthew’s story is a robust instance of how inclusive employment can create alternatives for associates to thrive and the way one individual’s dedication to doing the proper factor could make a long-lasting distinction for sufferers, coworkers, and a whole hospital neighborhood.