Crothall Healthcare EVS Group Member Acknowledged as “Group Member of the 12 months” at Allegheny Well being Community

Each morning, Crothall Healthcare Environmental Providers (EVS) crew member, Lynn Bennett, introduces herself to sufferers with a heat greeting and asks, “Is there something particular you want or the rest that I can do for you at present?” Identified for her dedication to sufferers, Lynn was just lately honored with the “Group Member of the 12 months” award at Allegheny Health Community’s Allegheny Basic Hospital.

Lynn’s look after sufferers shouldn’t be solely seen daily by nurses and others, however is nicely documented. She is ceaselessly talked about in Press Ganey reviews and has acquired quite a few letters from grateful sufferers. Among the current feedback from sufferers embrace:

• Lynn was great in maintaining me firm whereas cleansing;
• Lynn B. was very conscientious in her work and really sort;
• Housekeeper Lynn was very courteous and well mannered and did an incredible job;
• I used to be impressed by the cleanliness of my room. Lynn was the housekeeper who cleaned my room.  She did a wonderful job, along with being very well mannered.

Lynn’s dedication to her work is mirrored in her method to the job daily. “What I take pleasure in most about working in EVS is the sufferers,” she says. “Having the ability to work together with them, brighten their day, and know that the work I do helps create a clear, secure setting for his or her care could be very rewarding.”

Brent DeBona, Crothall’s Resident Regional Director of Operations at Allegheny Health Community, and the one who nominated her for the award, says Lynn creates a welcoming setting for sufferers by listening attentively and making certain their wants are met. Simply as necessary, she is constant in her method to affected person care.

“When she notices a affected person having a tough day, she’s going to ask: ‘IT seems like a tricky day. Can I do something to make you just a little extra snug?’”

The award from Allegheny Health Community acknowledges a number of different qualities Lynn brings to the job, corresponding to her concern for affected person security. For instance, she responds instantly to security conditions, corresponding to spills, and notices and resolves even the smallest points.

Brent says her thorough cleansing and sanitizing practices are important for an infection prevention and immediately improve the standard of care. “Lynn ensures that the sufferers and nurses are joyful, and her areas are cleaned and disinfected correctly,” says Brent.

Lynn sees her work as a option to construct relationships with sufferers, together with these dealing with tough Health conditions. “I really feel my work makes a distinction as a result of sufferers, guests, and workers can belief that the rooms are clear and secure. I additionally worth with the ability to work together with sufferers and have conversations with relations whereas I’m within the room cleansing, which helps make their expertise just a little extra snug.”

Connecting with Different Associates

Along with affected person care, Brent’s nomination makes IT clear that Lynn values teamwork, highlighting her capability to collaborate with associates in different departments to make sure affected person rooms are clear. He says she readily assists different crew members throughout staffing shortages and praises her friends by private notes and feedback throughout every day huddles and different boards.

In flip, Lynn’s reliability is appreciated by those that work along with her. Her colleagues nominated and chosen her as EVS Worker of the Month in January 2026. She additionally gained the hospital’s “Bee Award” in February 2026, the highest honor for a non-clinical workers member.

Driving Change

Past her every day tasks, the award additionally acknowledges Lynn’s management capability. Because the president of the EVS Worker Engagement Committee, she has launched a number of new initiatives that enhance efficiency. Brent says Lynn has performed a serious function in coaching new EVS staff by serving to them develop into engaged rapidly after becoming a member of the group.

“She has been integral in making certain that her co-workers are serving to prepare our new people and all workers are following the identical coaching,” Brent says.

As well as, Lynn can be concerned in organizing different occasions that acknowledge others, corresponding to offering flowers teammates and different associates within the division for Mom’s Day, and organizing actions round Black Historical past Month.

Lynn was overwhelmed when the “Group Member of the 12 months” award was introduced, and says IT’s an honor that exhibits she is appreciated for her exhausting work.

“Once I discovered I used to be chosen as Group Member of the 12 months, I cried. I used to be really shocked and felt very grateful and proud to be acknowledged.”

-Lynn Bennett, EVS Group Lead

“Being a part of this crew means the world to me,” says Lynn. “My recommendation to somebody new to becoming a member of EVS is to take satisfaction in your work and do the job correctly. Take note of element, keep constant, and don’t be afraid to ask questions and be taught from others.