KFF Well being Misinformation Monitoring Ballot: Synthetic Intelligence and Well being Info

Key Findings

• The newest KFF Health Misinformation Monitoring Ballot finds that about two-thirds of adults say they’ve used or interacted with synthetic intelligence (AI), although a smaller share – about one-third – say they accomplish that at the very least a couple of instances per week. Most adults (56%) will not be assured that they’ll inform the distinction between what’s true and what’s false when IT involves Information from AI chatbots. Even amongst those that use or work together with AI, half say they don’t seem to be assured of their capacity to inform reality from fiction when IT involves Information from chatbots.
• About one in six adults (17%) say they use AI chatbots at the very least as soon as a month to seek out Health Information and recommendation, rising to at least one quarter of adults beneath age 30 (25%).
• Most adults – together with a majority (56%) of those that use or work together with AI – will not be assured that Health Information offered by AI chatbots is correct. Whereas about half of the general public say they belief AI chatbots, corresponding to ChatGPT, Microsoft CoPilot, or Google Gemini, to offer dependable Information on sensible duties like cooking and residential upkeep and on Technology, fewer say they belief chatbots to offer dependable Health (29%) or political Information (19%). Even amongst those that use AI, small shares say they belief chatbots to offer dependable Information about Health (36%) or politics (24%).
• For a lot of the public, the decision remains to be out on whether or not AI is doing extra to assist or doing extra to harm individuals looking for correct Health Information on-line. About one in 5 adults (23%) say AI is doing extra to harm these in search of correct Health Information whereas an analogous share (21%) say IT is doing extra to assist these efforts. Nevertheless, a majority of the general public (55%) – together with half of those that use or work together with AI (49%) – say they’re uncertain of the affect of AI on Health Information seekers.

A Third of the Public, and Practically Half of Youthful Adults, Say They Use or Work together with AI At Least A number of Instances A Week

Amidst the rising use of synthetic intelligence by each corporations and people, most adults (64%) say they’ve used or interacted with AI, although only one in three (34%) say they accomplish that at the very least a number of instances per week, together with one in ten (11%) who say they work together with or use AI a number of instances a day. About one-third of the general public (35%) say they by no means use or work together with AI. Nevertheless, as AI options turn out to be more and more built-in into web search engines such as Google and social media platforms corresponding to Technology/meta-ai-assistant-push.html”>Fb and Instagram, these shares might not seize adults who’re unknowingly utilizing or interacting with synthetic intelligence on these platforms. Maybe unsurprisingly, youthful adults ages 18-29 (47%) and people with a school diploma (39%) are extra probably than their counterparts to say they use or work together with AI at the very least a number of instances per week.

Most Adults are Not Assured They Can Inform Whether or not Information from AI Chatbots Is True or False

Most U.S. adults will not be assured that they’ll inform what’s true versus what is fake when IT involves Information from AI chatbots, corresponding to Chat-GPT and Microsoft Copilot. Fewer than half say they’re both “very assured” (9%) or “considerably assured” (33%) that they’ll inform the distinction between true and false Information from an AI chatbot, whereas a majority say they’re both “not too assured” (35%) or “in no way assured” (22%). Whereas adults who say they’ve used or interacted with AI are extra probably than non-users to say they’re at the very least considerably assured of their capacity to inform reality from fiction in Information from AI chatbots (49% vs. 32%), even amongst customers of this Technology, half say they don’t seem to be assured they’ll inform what’s true from what is fake.

Comparable to their better propensity to make use of AI platforms, youthful adults are extra probably than older adults to specific confidence in their very own capacity to inform fact from fiction on these platforms. Notably, seven in ten adults ages 65 and over say they don’t seem to be assured they’ll inform whether or not Information is true or false on AI chatbots. This distinction in confidence throughout age teams persists amongst AI customers as properly, with youthful adults ages 18-49 who use or work together with AI reporting increased ranges of self-confidence of their talents to detect true and false Information from AI chatbots than their counterparts ages 50 and older (54% vs. 41%).

One in Six Adults – and a Quarter of Younger Adults – Say They Use AI Chatbots At Least As soon as a Month for Health Information and Recommendation

About one in six adults (17%) report that they use AI chatbots at the very least as soon as a month to seek out Health recommendation and Information. Reflecting their better use of AI general, youthful adults are extra probably than older adults to say they use chatbots for Health Information, with 1 / 4 (25%) of adults ages 18-29 saying they do that at the very least as soon as a month.

Most Adults – Together with Most AI Customers – Are Not Assured That Health Information Supplied by AI Chatbots is Correct

When IT involves Health Information, the general public just isn’t but satisfied that AI chatbots can present correct Information. Only one in three adults say they’re “very assured” (5%) or “considerably assured (31%) that the Health Information and recommendation they could come throughout on AI chatbot platforms is correct. About six in ten adults – together with a majority (56%) of AI customers – say they’re “not too assured” or “in no way assured” within the accuracy of Health Information offered by AI chatbots. Adults beneath age 50 and Black and Hispanic adults are considerably extra probably than these over age 50 and White adults, respectively, to say they’ve confidence within the accuracy of Health Information from AI chatbots, although about half or extra throughout age and racial and ethnic teams say they don’t seem to be assured.

Although the general public is skeptical of Health Information from AI chatbots, bigger shares say they belief AI bots to offer dependable Information about different matters, together with Technology and sensible duties like cooking or house upkeep. Simply over half of adults say they’ve at the very least “a good quantity” of belief in AI chatbots to offer dependable Information about sensible duties (54%), whereas almost half belief them to offer dependable Information about Technology (48%). Nevertheless, about three in ten adults belief AI bots to offer dependable Health Information (29%) and one in 5 belief them for Information about politics (19%). Belief is increased amongst those that use AI, with at the very least six in ten AI customers saying they belief chatbots to offer dependable Information about sensible duties and Technology. Nonetheless, small shares of AI customers say they belief chatbots to offer dependable Information about Health (36%) or politics (24%).

The Public Is Unsure Whether or not AI Will Assist or Harm Individuals Attempting to Discover Correct Health Information

At this early stage within the improvement of consumer-facing, generative AI fashions, many are unsure if these applied sciences are having a optimistic or destructive affect on these in search of Health Information on-line. Over half (55%) of adults say they don’t seem to be positive if AI is doing extra to assist or to harm those that are looking for correct Health Information and recommendation on-line, whereas about one in 5 say they assume IT is doing extra to assist (21%) and an analogous share say IT is doing extra to harm (23%) these efforts. Youthful adults beneath age 30 are divided on whether or not AI is doing extra to assist (31%) or harm (30%) these looking for Health Information and recommendation on-line, with 38% saying they’re uncertain; whereas majorities of adults over age 30 say they’re uncertain of the affect of AI when IT involves individuals looking for correct Health Information.

Notably, even among the many people who find themselves using this Technology, there may be nonetheless a number of skepticism, as three in ten AI customers (30%) assume IT is doing extra to assist individuals looking for correct Health Information whereas one in 5 (21%) say IT is doing extra to harm these efforts and about half of AI customers (49%) are uncertain.