Interviewing medical consultants is a tried-and-true solution to produce authentic web site content material.
With out that first-hand, distinctive, and correct medical information, your content material can unintentionally mislead shoppers, harm your status, and lose search engine rankings.
However what if the consultants your group wants are busy medical doctors? Otherwise you need assistance constructing a content material technique? Add to the combination too many fingers within the pie, and a easy interview course of can flip into a giant waste of money and time.
In at the moment’s weblog submit, I share an efficient editorial workflow you possibly can implement at the moment between your healthcare advertising and marketing company and medical consultants. Then, I share the kind of content material wanted to boost this Information and improve visitors and conversions in your web site.
Highlight on the Health Information on Your Web site
At present’s prime healthcare organizations know their mission and values (i.e., oftentimes to advertise Health) may be shared by the Health Information featured on their web sites.
Fertility clinic web sites, for instance, usually comprise extra than simply service pages. They usually share Health Information about fertility to assist individuals make knowledgeable choices about their fertility journey.
The most typical web site Health content material contains:
- Situations and illnesses
- Therapies and surgical procedures
- Signs
- Drugs and dietary supplements
Whereas your group or advertising and marketing company could have skilled editorial workers (i.e., writers with related healthcare expertise), medical consultants should assessment and edit this Health-specific content material to make sure its accuracy.
Having medical professionals concerned within the creation of Health Information helps make sure the Information is:
- Correct: Medical professionals have the information and coaching to make sure that the Information is up-to-date and primarily based on scientific proof.
- Proof-based: Medical Information must be primarily based on analysis and research—not opinions or anecdotes.
- Dependable: Individuals belief healthcare organizations to offer correct and dependable Information about Health.
- Related: The content material must be applicable to the viewers’s wants.
- Goal: The Health Information must be introduced in a good and unbiased manner.
So, how will you assist your physicians and scientists work intently along with your company’s editorial or advertising and marketing workers?
Step 1: Discover Your Medical Overview Editorial Workforce
Choose physicians or scientific workers serious about advertising and marketing. That is essential. Your designated consultants should be prepared contributors excited to interact with healthcare content material advertising and marketing. In any other case, they might grow to be a big bottleneck to progress.
Set up a superb rapport and construct a powerful working relationship along with your medical consultants. Preserve them knowledgeable about your healthcare content material advertising and marketing technique and the way their experience and enter immediately impression the effectiveness of your advertising and marketing campaigns to encourage and preserve their motivation and engagement.
Acknowledge and recognize their contributions commonly. Recognizing their experience and energy reinforces their dedication to supporting your advertising and marketing initiatives and builds upon your working relationship.
When you’ve recognized and engaged your medical consultants, you and your advertising and marketing company can incorporate them into your editorial workflow.
Step 2: Decide the Editorial Workflow
An editorial workflow is a roadmap that guides content material from conception to publication. IT outlines the precise steps concerned in creating and sprucing your content material, guaranteeing a easy and environment friendly course of.
An editorial workflow may be helpful for numerous causes. IT helps to:
- Keep Constant High quality: Ensures your content material meets a pre-determined commonplace.
- Meet Deadlines: Retains everybody on monitor and accountable for his or her half.
- Facilitate Collaboration: Streamlines communication between company writers, editors, and different inner stakeholders.
- Enhance Effectivity: Saves time and avoids rework by having a transparent course of.
Earlier than you start, set up finest practices for speaking along with your medical consultants to make sure a seamless workflow between you, your advertising and marketing company, and your medical consultants.
Are you utilizing Microsoft Phrase or Google Docs? Are reviewers and editors utilizing Monitor Modifications or making modifications immediately on the copy? Is there an editorial calendar with dates that everybody wants to pay attention to?
When you’ve established the instruments and assessment course of, IT’s time to lock down the content material creation course of.
Here’s a basic workflow instance for creating medically correct content material for an online web page:
- Author (editorial workers) interviews the medical professional (if wanted).
- Author researches and writes copy.
- An website positioning specialist evaluations for web page intent, inner linking, and different magic!
- Medical skilled evaluations for accuracy.
- Editor proofreads for spelling, grammar, and typos. Editors additionally meticulously assessment the content material for accuracy, readability, and adherence to fashion guides.
Now that you just’ve recognized an efficient content material creation course of, IT’s time to establish which pages require creation, refinement, or reimagining to make sure your roadmap leads your group to its objectives.
Step 3: Have a Content material Technique
Anytime we tackle a brand new shopper, one of many first issues we do is audit their current content material and create an inventory of pages that want extra help from our inner groups and exterior medical consultants.
This is perhaps half of a bigger website positioning technique or a stand-alone content material audit. Nonetheless, as soon as the necessity for brand new content material arises, IT’s vital to tell apart the pages that may want distinctive Information.
For instance, we’ve had shoppers in the identical medical specialty treating the identical situation with completely different remedy protocols. IT is that this distinctive Information, first-hand medical experience, and (maybe) a quote from a physician or different medical skilled about why they selected one remedy over one other that helps differentiate the enterprise. IT additionally promotes supplier experience in modern remedies.
This identical course of applies to pages your group may need to replace or refresh.
Your content material technique also needs to embrace:
- The aim and matter of the brand new web page
- website positioning key phrase targets and person intent for every web page
After you have your content material technique, IT’s time to start the writing course of. Step one is prepping to your professional interview.
Step 4: Interview Applicable Medical Specialists for Distinctive Information
When writing new content material or revisiting older content material pages, drafting professional interview questions is essential.
We frequently work immediately with our shoppers to draft interview inquiries to leverage their first-hand information and distinctive views. This Information may be extremely worthwhile throughout the professional interview, as we mix advertising and marketing targets with medically-accurate content material.
Pattern Interview Questions
Here’s a record of pattern interview questions for a service web page about Thyroid Illness & Being pregnant that may yield essentially the most distinctive Information, as they permit medical consultants to showcase their thought management and experience of their discipline:
- How do you method a number of the most difficult elements of thyroid illness in pregnant ladies?
- What’s completely different, distinctive, or higher about the way you deal with or deal with these circumstances?
- Whereas sustaining affected person privateness, are you able to share a very memorable case or affected person expertise that highlights the significance of proactive administration of thyroid illness earlier than and through being pregnant?
- In your opinion, what are some potential areas for future analysis or innovation
- Is there anything you want to add?
When you and your advertising and marketing company have recognized an inventory of interview questions, arrange a telephone name and get began.
We additionally suggest emailing your record of questions forward of time to maximise everybody’s time.
Be sure you finish your calls or emails by asking if there’s anything they’d like to incorporate and thanking them for his or her time. This can be a terrific alternative for medical consultants to share commentary on the subject or their follow, which may then be translated into authentic content material or an insightful quote.
When you’ve constructed and applied a medical professional assessment crew, editorial workflow, content material technique, and interview questions, your group will profit from distinctive healthcare content material marked by elevated web site visitors and conversions.
Place Your Healthcare Enterprise as a Thought Chief With Medically Reviewed Advertising and marketing Content material
Each healthcare web site wants a medical assessment crew, the individuals chargeable for guaranteeing the Information in your web site is correct, related, and supported by proof.
Whether or not your group manages habit facilities, high-risk being pregnant facilities, or emergency rooms, medical consultants are important for guaranteeing the web site content material is just not solely correct but in addition displays the group’s perspective.
All these elements play a job in enhancing your group’s on-line presence, particularly concerning Google’s E-E-A-T and high quality scores, which not directly impression web page rank, affected person acquisition, belief, and income.