Ooredoo Group: Innovation, integrity and social duty imply ‘the sky is the restrict’

Transcript

Ooredoo is without doubt one of the world’s largest cellular telecommunications corporations, with over 164 million clients throughout 12 international locations. Hilal Mohammed Al Khulaifi if Ooredoo’s Group Chief Authorized, Regulatory and Governance Officer; he explains how the corporate’s governance has developed IT has grown, its dedication to sustainability, and what the “DNA of Ooredoo” means for its future.

World Finance: Ooredoo is without doubt one of the world’s largest cellular telecommunications corporations, with over 164 million clients throughout 12 international locations. I’m with Hilal Mohammed Al Khulaifi; Ooredoo’s story is considered one of actual speedy regional growth – how has your governance modified and developed as you’ve grown into nation after nation?

Hilal Mohammed Al Khulaifi: Effectively increasing into a number of international locations has been an thrilling journey for Ooredoo. However IT’s additionally posed some challenges by way of governance.

To make sure uniformity whereas permitting native execution, we tailored a centralised framework. Because of this core governance ideas stay the identical, however there’s flexibility to adapt to native rules and cultural norms.

To get numerous views, we expanded our board to incorporate specialists with worldwide expertise. We additionally depend on state-of-the-art Technology for real-time monitoring throughout totally different markets.

Furthermore, stakeholder engagement is essential to us, and we attempt to work together carefully with native governments, communities, and NGOs.

World Finance: How is Ooredoo working to turn out to be extra sustainable – each financially and environmentally?

Hilal Mohammed Al Khulaifi: Sustainability is a core worth for Ooredoo.

We’re taking steps to diversify our income by including digital companies like cloud computing and IoT, and conventional telecoms companies.

We’ve got a well-defined risk-assessment technique to mitigate any market instability.

To scale back our impacts on the setting, we’re working in direction of decreasing our carbon footprint. We’re rising our utilization of renewables to energy our information centres, and implementing efficient e-waste administration programmes.

Our intention is to make a constructive contribution, not simply to our stability sheet, but in addition to the planet.

World Finance: And searching ahead, what are your hopes and ambitions for the corporate?

Hilal Mohammed Al Khulaifi: Wanting forward, the sky is the restrict. I see Ooredoo changing into a market chief in each nation we function – not simply in numbers, but in addition in buyer satisfaction and innovation.

The digital transformation is in full swing, and we need to be the go-to digital options supplier for each customers and companies.

Sustainability will stay a cornerstone, with a objective to turn out to be a zero-carbon firm by 2030.

We additionally need to ensure that our workforce is as numerous and inclusive because the market we serve.
Our guiding ideas stay buyer focus, innovation, integrity, and social duty. These aren’t simply phrases; they’re the DNA of Ooredoo.