I caught up lately with somebody who used to work for me again in my MSP days. I’d contracted him out to a consumer when he labored for Lindentech, simply doing hands-and-feet help for a 30-person Perth workplace.
Quick ahead 20 years, and he’s now accountable for one-third of the IT operate at that very same world oil & gasoline providers firm —however now he has 28 direct experiences throughout 10 international locations, with a couple of years in Malaysia as an expat alongside the best way.
Fairly the journey.
However right here’s what impressed me probably the most: he by no means stopped studying and getting certs. 📚
Regardless of being firmly in people-leadership territory now, he’s continued to construct his technical information. This 12 months? He’s doing his CISSP.
And I’ve observed this in lots of robust IT leaders:
🪛 They don’t simply depart the tech behind after they go “off the instruments.”
🪛They keep throughout IT. They continue learning.
🪛They keep sufficient depth to ask the fitting questions—even when they’re not those doing the work anymore.
IT jogged my memory of a narrative from Indra Nooyi, former CEO of PepsiCo. Earlier than greenlighting a world SAP rollout, she spent six weeks studying what questions she wanted to ask—and ensuring she received satisfactory solutions out of SAP and their companions to make sure a profitable challenge.
Whether or not IT’s tech, enterprise, or recruitment—asking the fitting questions and constantly studying can change all the things.
IT’s a management talent we don’t speak about sufficient.
Preserve curious on the market peoples and preserve asking the fitting questions until you get the fitting solutions.
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